log-on to your account, request service, view your balance and pay your bill.
All from the comfort of your connected device
Lo-Cost Propane does not offer returns or cancellations of its LP Gas under any circumstance at this time. We do not offer returns or cancellations because our website only enables customers to pay balances for energy products that they have already received. Returns of products that are not LP Gas (stoves, heaters, parts, etc.) purchased in one of our physical offices can be carried out according to company policy. Warranties are the responsibility of the manufacturer and not Lo-Cost Propane's responsibility.
Lo-Cost Propane does not normally offer refunds. In the event of a rare occurrence, the refund will be paid in the form of a credit to the customer’s account.